Privacy Policy

Information We Collect

solenithryvos collects several types of information from users of our algorithmic trading platform. When you register for our services, we gather personal details including your full name, email address, phone number, and residential address. This information helps us verify your identity and maintain secure access to your account.

We also collect technical data about how you interact with our platform. This includes your IP address, browser type, operating system, and pages you visit within our site. This technical information allows us to improve our services and troubleshoot any issues you might encounter.

• Personal identification information (name, email, phone number)
• Financial information relevant to trading activities
• Device and browser information
• Usage patterns and platform interactions
• Communication records with our support team

How We Use Your Information

Your personal information serves multiple purposes within our platform ecosystem. Primarily, we use this data to provide and maintain your trading account, process transactions, and ensure platform security. We analyze user behavior to enhance our algorithmic trading tools and educational resources.

We also use aggregated, anonymized data to improve our services and develop new features. This statistical information helps us understand user preferences and market trends without identifying individual users.

Data Protection and Security

solenithryvos employs multiple layers of security to protect your personal information. We use industry-standard encryption protocols to secure data transmission between your device and our servers. All sensitive information is stored in encrypted databases with restricted access controls.

Our security measures include regular system monitoring, vulnerability assessments, and staff training on data protection protocols. We maintain secure backup systems and incident response procedures to address any potential security concerns promptly.

• SSL encryption for all data transmissions
• Regular security audits and penetration testing
• Multi-factor authentication for account access
• Secure data centers with physical access controls
• Employee background checks and confidentiality agreements

Your Privacy Rights

Under South African data protection laws, including the Protection of Personal Information Act (POPIA), you have specific rights regarding your personal data. You can request access to all information we hold about you, ask for corrections to inaccurate data, or request deletion of your personal information under certain circumstances.

You also have the right to object to certain types of data processing and to request data portability. If you wish to exercise any of these rights, please contact our privacy team using the information provided below. We will respond to your request within 30 days.

Third-Party Services and Data Sharing

solenithryvos works with select third-party service providers to deliver our platform services effectively. These partners include payment processors, cloud storage providers, and analytics services. We only share necessary information with these partners and require them to maintain strict confidentiality and security standards.

We do not sell, rent, or trade your personal information to any third parties for marketing purposes. Any data sharing occurs only to facilitate the services you have requested or to comply with legal obligations.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your browsing experience and gather usage analytics. These small data files help us remember your preferences, maintain your login session, and understand how you navigate our site.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until manually deleted or expired).

Updates to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When significant changes occur, we will notify you via email or through a prominent notice on our platform. Continued use of our services after policy updates constitutes acceptance of the revised terms.

We encourage you to review this policy regularly to stay informed about how we protect your information and your privacy rights.